Privacy Policy
Last updated: 10 October 2026
This Privacy Policy explains what personal information Taxi Airport Bali (“we”, “us”) collects when you visit www.taxiairportbali.com or book a service with us, how we use it and the choices you have.
Who We Are
Taxi Airport Bali provides private airport transfers, private drivers, tours and activities in Bali, Indonesia. Our contact details are at the end of this page.
Information We Collect
Information you give us. When you contact us by WhatsApp, email or phone, or book through our online booking page, we collect the details you give us so that we can arrange your booking, such as:
- Your name and contact number or email address
- Flight number and arrival or departure time
- Pickup and drop-off addresses, such as your hotel or villa
- Travel dates, number of passengers and luggage
- Special requests, for example a child seat or extra stops
Information collected automatically. When you visit our website, our hosting, caching and security tools record technical data such as your IP address, browser type, device type, the pages you view and the date and time of your visit.
How We Use Your Information
- To answer your questions and give you a price
- To arrange, confirm and deliver your transfer, tour or activity
- To monitor your flight and adjust your pickup time
- To contact you about your booking
- To keep our website secure and working properly
- To understand how visitors use the website and improve it
- To meet our legal and accounting obligations
We do not sell your personal information.
Who We Share It With
We share your information only when it is needed to deliver your booking or run our business:
- Drivers and operators. Your driver, and the tour or activity operator where relevant, receives the details needed for your booking, such as your name, contact number, flight number and pickup address.
- Service providers. Companies that host our website, protect it and provide our messaging and email tools process data on our behalf.
- Authorities. We may disclose information when the law requires it.
Most bookings are made through WhatsApp. Messages you send us on WhatsApp are also processed by WhatsApp under its own privacy policy.
Cookies and Analytics
Our website uses cookies that are needed for it to work and to keep it secure. We may also use analytics and advertising tools, such as Google Analytics and Google Ads, which use cookies to measure visits and the performance of our adverts. You can block or delete cookies in your browser settings. Some parts of the website may not work as intended if you do.
How Long We Keep Your Information
We keep booking information for as long as we need it to deliver your booking, handle any follow-up questions and meet our legal and accounting obligations. After that we delete it or make it anonymous.
Your Rights
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or withdraw your consent to our use of it. Depending on where you live, you may have further rights under your local data protection law. To make a request, contact us using the details below.
Security
We take reasonable steps to protect your information against loss, misuse and unauthorised access. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
International Visitors
We are based in Indonesia. If you contact us from another country, your information will be processed in Indonesia and in other countries where our service providers operate.
Children
Our services are booked by adults. We do not knowingly collect personal information directly from children.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact Us
Taxi Airport Bali
Jl. Ekowisata Pedungan Hijau No.3, Pedungan, Denpasar Selatan, Kota Denpasar, Bali 80222, Indonesia
WhatsApp / Phone: +62 812 9050 4040
Email: taxiairportbali@gmail.com